How MED-EL transforms employee onboarding for a global workforce

In this session, MED-EL shares how they transformed their employee onboarding journey, from manual registration and tracking processes to a centralised, scalable solution powered by Totara and LearnChamp.

Discover how the team simplified onboarding for both learners and organisers, introducing self-service access, reducing operational effort, and creating an intuitive experience for new hires and long-term employees. But transformation didn’t stop there, learn how ongoing feedback revealed usability challenges and inspired the next evolution toward more personalised, role- and department-specific onboarding journeys.

Join us for a behind-the-scenes look at how MED-EL manages multilingual learning, global onboarding, live sessions, and audience-specific learning journeys at scale, while creating experiences that are accessible, intuitive, and learner-centred.

You’ll hear how the team balances global consistency with personalised learning experiences across different regions, roles, and communities and how their approach continues to evolve alongside the needs of modern learners.

Topics include:

• Personalised learning journeys for global audiences
• Scalable onboarding in a multilingual learning environment
• Audience-specific content and learning pathways
• Lessons from building a user-centred learning ecosystem
• Self-service approach to reduce organisational effort