Modernising Firefighter Training: A Digital Transformation Story
Delivering consistent, high-quality training in a complex, operational environment is no small task. Nottinghamshire Fire and Rescue Service needed to move beyond manual, document-led compliance processes to ensure their 560 operational firefighters could access the right training, at the right time without impacting critical frontline duties.
In this webinar, Nottinghamshire Fire and Rescue Service and Synergy Learning share how they used Totara to digitise 134 National Operational Guidance modules, introduce automated enrolment, and create a flexible, role-based learning experience that works across stations, shifts, and on-call responsibilities.
You’ll hear how they balanced scale with control, reducing admin, improving audit readiness, and achieving consistently high completion and retention rates while also redesigning learning to be more engaging, accessible, and relevant to the individual.
Join this session to see what’s possible when compliance becomes systematic rather than reactive, and to take away practical ideas for delivering structured, personalised learning at scale in your own organisation.
Meet the speaker
Steve Wass
eLearning Lead at Nottinghamshire Fire and Rescue Service
Steve Wass is the eLearning Lead at Nottinghamshire Fire and Rescue Service, where he has spent the past nine years designing engaging, practical learning for operational firefighters. Steve has over 25 years of experience in eLearning, blended learning, and LMS implementation.
