Retail LMS for Training & E-Learning

Create a people-centric culture in the retail industry

According to research, employee recruitment, retention, and skill gaps are three of the top challenges facing the retail industry today. Adopting a people-centric culture, powered by a Talent Experience Platform will be the key to overcoming these challenges and creating success for the industry.

Reduce turnover

Reduce turnover by investing in skills development
Encourage career growth and employee satisfaction by connecting learning, performance, and engagement
Provide performance support resources on any device

Close skills gaps

Assess skill competency and assign additional training
Identify skill gaps and create a learning playlist to help employees grow
Keep your workforce and organization agile to new customer expectations

“We took digital learning at Lidl to the next level with Totara Learn. We are not only using it for registration for our classroom training to our employees, but we now offer them solid blended learning programs.”

Katrijn Meurs-Knaapen,
Senior Manager Leiderschap & Ontwikkeling, Lidl Nederland GmbH

Onboard and ensure compliance for seasonal and full-time employees

Track course completion and skill competency – be audit-ready
Ensure compliance across your entire organization and extended enterprise to keep everyone safe
Create and manage training activities from any device

Train your extended workforce

Deliver learning to third-party vendors outside your organization for the best customer experience
Tailor learning for different audiences by role, location, job function and more
Track and monitor learner progress and achievements with robust, customized reporting

Frequently asked questions about retail LMS

What is LMS in retail?A Learning Management System (LMS) in retail is a software application designed to manage and deliver employee training and development programs. It is a central hub for all learning activities, where employees can access online training, complete courses, and track their progress. LMSs in retail can help improve employee skills, knowledge, and performance, resulting in better customer service and increased sales.What’s the difference between WMS and LMS?A Warehouse Management System (WMS) and Learning Management System (LMS) are both software applications that serve different purposes. A WMS is used to manage and control warehouse operations, such as inventory management and order fulfilment, while an LMS is used to manage and deliver employee training and development programs. While there may be some overlap in functionality, the two systems are designed for different purposes and should not be confused.Is LMS a CRM?A Learning Management System (LMS) is not a Customer Relationship Management (CRM) tool. While both systems may store and manage customer data, an LMS is designed for employee training and development, while a CRM is designed for managing customer relationships and interactions. A learning technology platform like Totara can be integrated with a CRM system to help retail businesses better understand customer needs and provide targeted training to employees based on customer feedback.