B/S/H/ is the largest manufacturer of home appliances in Europe, including well-known brands such as Neff, Bosch and Siemens. The UK home appliances business is responsible for the sales, distribution and support of those products across the UK and Ireland.
B/S/H/ operates through thousands of outlets including electrical retailer stores, kitchen studios and merchant outlets. They are all supported by a network of account managers and a centralised training team.Cortexa partnered with B/S/H/, to provide a single online training facility for over 25,000 learners with the primary aim of increasing sales by improving the customer experience in store or showroom.Discover how Totara, implemented by Cortexa, revolutionised the learning landscape for B/S/H/’s diverse population. Explore the tailored strategies employed including:
- brand-oriented dashboards
- personalised communications
- gamification through badges
- microlearning
- live streaming
- asynchronous learning
Witness the impressive impact of Totara in the B/S/H/ Academy, which has become an exemplar extended enterprise site, with over 6,000 reseller user accounts, 1,000+ customer organisations, and 4,000+ locations.With 44,000+ course enrolments and a feature library comprising 500+ resources, the Totara-powered platform has greatly enhanced the customer experience and driven business growth.Sign up to go behind the scenes and see what you could achieve. Speakers 
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