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Motrain - Engagement

Boost course completions and customer registration with Motrain

As a customer education professional, you know that it’s critical to provide a great customer experience while offering maximum value. But when your training isn’t mandatory, it can be a real struggle getting customers to enroll and complete your courses.

We hear this all the time and know the pain of a stagnant customer education program. At Motrain we give you the tools to motivate learners and take your customer experience to the next level. Motrain is embedded into your Totara site and provides a framework for improving learner engagement. By introducing virtual coins, incentives, levels, and leaderboards, Motrain motivates learners to complete their training and earn rewards that can be spent on incentives offered by your organization.

Motrain opens up new marketing strategies that will help you grow your program and turn your customers into brand advocates. You too can take customer education from a cost center to a revenue driver with Motrain.

What happened when Watts Water started using Motrain?

 

Real results in under 1 year with Motrain

 

“Motrain is a critical part of our customer experience strategy”
Greg Gyorda,
Director of Employee and Customer Training at Watts Water

Motrain is part of the Totara Learning Experience

It introduces:

  • Virtual currency (for completions)
  • Incentives
  • Leaderboards & Levels
  • Marketing and customer experience strategy

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Optimize your economy and motivate customer actions to support your key initiatives. By following in the footsteps of our satisfied clients, you too will experience:

  • More course and program completions
  • Customer registration growth
  • Increased customer engagement
  • Boost in referrals and testimonials
  • Brand awareness and advocacy