The Parliamentary and Health Service Ombudsman (PHSO) is an independent organisation in the UK that investigates complaints about public services provided by the National Health Service (NHS) and UK government departments and agencies.
Join Shaun France, Learning and Organisation Development Manager at PHSO for a Totara Community webinar.
In this session you’ll learn:
- How you can set up a platform to empower staff to develop their skills, knowledge, and behaviours.
- How Totara is used to provide spaced learning in a variety of formats, including e-learning, live online training, workshops, and self-directed learning.
- How PHSO utilise integrations and automation for a better learning experience.
- How the PHSO is working with the NHS to provide consistency in complaints handling.
- Lessons learned to improve services for colleagues and the exciting functionality that PHSO is pursuing to cultivate a thriving learning culture.
Speakers
This webinar has ended. Register below to watch the recording
This webinar has ended. Register below to watch the recording