Shimano is a Japanese multinational manufacturing company. Among other things, they make high-quality parts for bikes, providing gears and other elements.
Shimano has a reputation for high-quality bike parts. A critical audience for maintaining that reputation are the bike mechanics who work with their parts. The mechanics need to know about new Shimano products, how they work, how to ensure customers get the best from them. However, these mechanics aren’t Shimano employees. They work in service centres, which are independent retailers across Europe.
Join Jennifer Letch, Learning Program Coordinator at Shimano to see how:
- Shimano are supporting an extended enterprise with over 170,000 course completions
- Have over 160 learning programs in 13 different languages
- Have awarded more than 5000 open badges
- Use Totara Engage to manage, share and recommend internal information
Speaker: Jennifer Letch, Learning Program Coordinator at Shimano
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