Volta simplifies its course registration process for thousands of electrician organizations

Volta is the sector organization for electricians. It defends the interests of about 5,000 companies and their 36,000 employees. The organization operates as a single point of contact for its members, offering expertise, knowledge and advice. Volta supports its members in the form of various online and classroom trainings, workshops, info sessions, strategic research and more.

The Challenge

Volta had a rather complex process when it came to online registration for e-learnings and classroom training. People could register on Volta’s website and leave their contact info. The administrator then had go through multiple elaborate steps to register learners in various databases. That process was in desperate need of change.

Ultimately, Volta’s goal was an ecosystem in which several databases are able to exchange information with each other automatically. To achieve that goal, one essential element they needed was a flexible learning management system.
The LMS had to be a user-friendly tool that:

• Facilitates the organization of digital and real-life training
• Follows up on training results
• Meets Volta’s current needs, and is flexible enough to adapt to any future changes

The Solution

By developing a Totara Learn solution for Volta, Neo Learning has played an integral part in establishing the desired  ecosystem.

This is the simplified registration process Neo Learning put in place:

1. Just like before, people register for training through the Volta website.
2. When a new user fills in contact information, the L&D department receives a request to approve this user.
3. The information is then automatically added to Volta’s ERP system, which in turn is linked to Totara Learn. Therefore, the user and the course they registered for are also listed in the LMS.

If the user has previously registered for a Volta training, the entire process flows without any interference from L&D.

To establish the connections between ERP and Totara, Neo Learning used Totara’s API. In fact, the open-source nature of Totara really made the difference in this project. It allowed Neo Learning to link tools that were already in place at Volta with Totara Learn.

This does much more than simply allowing Volta to drastically simplify their registration process. With one push of a button, Volta generates a report on one user, containing all the information that is spread over various databases (e.g. learning data, user data and invoice data). Still, every platform keeps running individually, and does what it excels at.

Neo Learning has been working with Volta for several years now. They work in sprints to achieve realistic goals and deploy functionalities step by step. Neo Learning also provides workshops, technical support and training to help maximize support for Volta.

When it comes to their Totara Learn system, the future still has a lot in store for Volta. The automated registration of classroom sessions is one of the next steps.

The Results

Even though the deployment of the LMS at Volta is still in the early stages, the platform has already attracted over 700 active users. Since Volta has a very large number of users, a lot more people will be added in the near future when they register for training, webinars or workshops.

The simplified registration process has resulted in a lot less manual work for Volta’s L&D department. Also, generating comprehensive reports about users is now a piece of cake.

In the future, the freedom of choice and freedom to innovate allow Volta to connect other internal platforms to their LMS, making their ecosystem more efficient, inclusive and enhancing the overall experience from offered training.

“For us, Totara Learn really is the best of its kind. Neo Learning is able to offer a lot of added value with their transparent and flexible way of working. We can really count on their Totara experts to translate the atypical structure of our organization into a solid and user-friendly LMS. With the possibilities for mobile learning and multi-tenancy, the Totara Talent Experience Platform also holds some very promising features in store for our future.”
– Jim Wallens, Training Advisor, Volta