Rubix takes control of compliance and HR reporting with Totara Learn

Rubix is Europe’s largest supplier of industrial maintenance, repair and overhaul (MRO) products and services. With 650+ locations across 22 countries, they offer specialist expertise in specifying, providing and installing an unrivaled scope of industrial parts, with a tailor-made service for all customers.

The Challenge

Rubix offers a wide range of products and services across over 650 locations. To ensure their staff understand their products and have a streamlined approach to selling, Rubix needed to provide training to their employees to standardize sales and product knowledge across the group. This was to be known as the Rubix Academy, where all members of staff were enrolled in relevant courses.

The Solution

To streamline learning for all Rubix staff, Synergy Learning scoped a Totara Learn platform that would centralize all programs and courses for training staff with a custom-made course catalog. This would also involve custom theme development and UX design to adopt the brand guidelines of the Rubix Group alongside new icons and graphics for course content.

As a multi-tenancy client, Rubix wanted a way to ensure an efficient enrollment process. The multi-tenancy feature allowed granular segmentation of audiences and a custom-developed feature called ‘Programs’, allowing new users to be automatically authenticated and enrolled in relevant courses, without seeing content that is not relevant to their region or department. This further complements the personal development plan and badges for course completion to aid in increasing engagement with the employees.

External course content was a considerably large element of this project and required Totara Learn to integrate with LTI and SKF courses from third-party sources. Through development, over 200 courses have been extensively categorized and integrated with the LMS, ensuring a seamless learner experience by marking course completions and awarding badges from LTI and SKF courses all within the one LMS platform.

Besides the range and content of courses, Rubix operates in 22 countries and therefore requires multi-lingual options for training. The platform supports six languages in total and allows users in specific geographical regions to take training in their native language.

Finally, customized reporting enables Rubix to provide detailed analysis of their learner engagement and a custom plugin shows the learning manager and wider senior management team organizational gap analysis to pinpoint where locations, departments or employees are not compliant or efficient in their training. This helps incentivize the managers and provides further opportunity for learners to engage with the LMS.

The Results

• Freedom to save – the Rubix Academy gave the group an opportunity to rebrand and provide a centralized LMS, showcasing their desire for employee learning as central to the group’s ambitions.
• Freedom to learn – the multi-lingual course content and the mobile-ready interface means both learners and managers can optimize their development and continue to provide streamlined company learning that is approved by Rubix.
• The centralized LMS gives full control to compliance and HR reporting features , as required in the initial scope of the project. It also allows for scalability to more sites and employees, as required in the expansion of the company.