{"id":75836,"date":"2026-06-02T12:47:40","date_gmt":"2026-06-02T12:47:40","guid":{"rendered":"https:\/\/totara.com\/customer-stories\/protecting-more-children-everywhere-how-educo-scaled-child-safeguarding-across-16-countries\/"},"modified":"2026-06-03T12:37:18","modified_gmt":"2026-06-03T12:37:18","slug":"protecting-more-children-everywhere-how-educo-scaled-child-safeguarding-across-16-countries","status":"publish","type":"customer-story","link":"https:\/\/totara.com\/us\/customer-stories\/protecting-more-children-everywhere-how-educo-scaled-child-safeguarding-across-16-countries\/","title":{"rendered":"Protecting more children, everywhere: How Educo scaled child safeguarding across 16 countries"},"content":{"rendered":"\n<div class='inline-text-container autoMobileAlignment autoDesktopAlignment'>\n  <div class='richText'><p class=\"large\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-75798 alignright\" src=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions-1024x837.jpg\" alt=\"\" width=\"269\" height=\"220\" srcset=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions-1024x837.jpg 1024w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions-300x245.jpg 300w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions-768x628.jpg 768w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions-1536x1256.jpg 1536w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-child-safeguarding-champions.jpg 1734w\" sizes=\"auto, (max-width: 269px) 100vw, 269px\" \/>Educo is a global NGO with over 30 years of experience dedicated to defending children&#8217;s rights, specifically focusing on education and protection. With a team of 900 professionals, they operate in 16 countries across Africa, America, Asia, and Spain, working closely with schools and local communities.<\/p>\n<h2><strong>The Challenge<\/strong><\/h2>\n<p><span class=\"citation-298\"><span lang=\"EN-GB\">Educo faced a monumental mission-critical challenge: ensuring the safety and education of thousands of children across 16 countries through a training model previously hindered by manual processes and a legacy platform with zero traceability<\/span><\/span><span lang=\"EN-GB\">. <span class=\"citation-297\">To fulfill their global mandate, they needed to professionalize the training of 900 staff members on sensitive issues like transparency and conflict management<\/span>.<\/span><\/p>\n<p><span class=\"citation-296\"><span lang=\"EN-GB\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-75810 alignright\" src=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-1024x683.jpg\" alt=\"\" width=\"357\" height=\"238\" srcset=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-1024x683.jpg 1024w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-300x200.jpg 300w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-768x512.jpg 768w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-1536x1024.jpg 1536w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 357px) 100vw, 357px\" \/>Crucially, they had to scale this expertise to the front lines\u2014forming <\/span><\/span><span class=\"citation-296\"><span lang=\"EN-GB\">more than <b>1,032 individuals from 83 external organiz<\/b><\/span><\/span><span class=\"citation-296\"><span lang=\"EN-GB\"><b>ations<\/b> (including schools and sports centers) in 2025 alone<\/span><\/span><span lang=\"EN-GB\">.<\/span><\/p>\n<p><span lang=\"EN-GB\"><span class=\"citation-295\">The goal was to deploy a robust, multi-tenant ecosystem capable of delivering high-quality, standardized pedagogical content to remote areas with limited connectivity<\/span>. <span class=\"citation-294\">This ensures every caregiver, regardless of location, is equipped with the &#8220;PROTEGEmos&#8221; methodology to detect bullying or abuse and act correctly to protect a child\u2019s well-being<\/span>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>The Solution<\/strong><\/h2>\n<p>In collaboration with Actua, Educo launched <strong>&#8220;<a href=\"https:\/\/campus.educo.org\/\" target=\"_blank\" rel=\"noopener\">Campus<\/a>&#8220;<\/strong>, a sophisticated digital ecosystem powered by <strong>Totara<\/strong> designed to amplify social impact through knowledge.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-75806 aligncenter\" src=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-1024x582.png\" alt=\"\" width=\"717\" height=\"408\" srcset=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-1024x582.png 1024w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-300x171.png 300w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-768x437.png 768w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-1536x874.png 1536w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-lms-totara-2048x1165.png 2048w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/p>\n<p>The solution features:<\/p>\n<ul>\n<li><strong>Mission-Critical Accessibility:<\/strong> A mobile-first approach with <strong>offline access<\/strong> was implemented, allowing field workers in remote regions of Africa or Asia to access vital protection protocols without internet dependency.<\/li>\n<li><strong>Pedagogical Excellence &amp; Co-creation:<\/strong> Moving beyond simple PDFs, the project involved an intense &#8220;co-creation&#8221; process. Using a &#8220;less is more&#8221; philosophy, dense legal and protective frameworks were transformed into engaging audiovisual stories, interactive simulations, and community forums that foster deep reflection on child rights.<\/li>\n<li><strong>The &#8220;Extended Enterprise&#8221; Engine:<\/strong> The platform&#8217;s multi-tenancy and audience customization allowed Educo to digitize its flagship <strong>&#8220;PROTEGEmos&#8221;<\/strong> program. This enables the organization to &#8220;package&#8221; its 30 years of expertise and deploy it rapidly to 83 different external organizations, adapting the training to the specific context of a local school or a municipal government.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-75802 aligncenter\" src=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-1024x914.png\" alt=\"\" width=\"684\" height=\"611\" srcset=\"https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-1024x914.png 1024w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-300x268.png 300w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-768x685.png 768w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-1536x1370.png 1536w, https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/educo-course-2048x1827.png 2048w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/p>\n<h2><strong>The Result<\/strong><\/h2>\n<p>In just one year, &#8220;Campus&#8221; has redefined Educo\u2019s global reach and operational efficiency:<\/p>\n<ul>\n<li><strong>Exponential Social Scaling:<\/strong> The platform successfully trained <strong>1,032 individuals from 83 external organizations<\/strong>, creating a massive network of certified child protection agents that would have been impossible to reach through face-to-face training alone.<\/li>\n<li><strong>Exceptional Engagement:<\/strong> Internal adoption reached a staggering <strong>95%<\/strong>, with success rates in mandatory compliance and transparency training between <strong>90% and 95%<\/strong>, ensuring the organization operates at the highest ethical standards.<\/li>\n<li><strong>Operational Transformation:<\/strong> Digitalization significantly reduced travel costs and logistics. More importantly, it allowed the specialist teams to shift from 100% face-to-face delivery to becoming &#8220;content architects&#8221;. This shift enables Educo to be &#8220;in multiple places at once,&#8221; scaling their protective shield over children without increasing sub-contracting costs.<\/li>\n<li><strong>Strategic Foresight:<\/strong> With real-time data, Educo now has full traceability of learning impact, allowing them to proactively define structured itineraries for over 200 local actors in their 2026 expansion plan.<\/li>\n<\/ul>\n<\/div>\n  <\/div>\n\n\n<div class='inline-quote-container themeTeal'>\n      <blockquote>We would recommend Actua because they manage to offer cutting-edge technology at the service of a top-tier user experience, aligning innovation with our mission for childhood.\n<\/blockquote>\n        <figure>\n              <div class='quoteImage'>\n          <div class='imageContainer'>\n            <img \n              sizes='100px'\n              src='https:\/\/totara.com\/wp-content\/uploads\/2026\/06\/Belen-marin.jpeg'\n              alt=''\n              loading='lazy'\n            \/>\n          <\/div>\n        <\/div>\n            <figcaption>\n        <strong>Bel\u00e9n Mar\u00edn,<\/strong>\n        <br \/>\n        Director of Impact, Planning &#038; Digital Transformation at Educo ONG.      <\/figcaption>\n    <\/figure>\n  <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","tax\/tags":[],"tax\/countries":[753],"tax\/sectors":[799],"org-size":[783],"tax\/solutions":[778],"tax\/topics":[],"tax\/industries":[],"class_list":["post-75836","customer-story","type-customer-story","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/customer-stories\/75836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/types\/customer-story"}],"wp:attachment":[{"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/media?parent=75836"}],"wp:term":[{"taxonomy":"tag","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/tags?post=75836"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/countries?post=75836"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/sectors?post=75836"},{"taxonomy":"org-size","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/org-size?post=75836"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/solutions?post=75836"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/topics?post=75836"},{"taxonomy":"industry-tax","embeddable":true,"href":"https:\/\/totara.com\/us\/wp-json\/wp\/v2\/tax\/industries?post=75836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}